Apur'Café #7: Public facilities and services: What can be learned from the crisis?

© Apur'Café

The Covid-19 crisis has provided an opportunity to measure both the resistance and the fragility of public facilities and services. Reaching beyond the lockdown period and the limitations the pandemic put on public services, particularly the health sector, the physical distancing imposed over an extended period of time has changed the reception conditions for the general public in almost all facilities. In the urgency of the situation public services adapted to the new constraints by, for example, mobilising available space, spreading the use of digitisation and adapting health recommendation measures to local contexts.

While a second wave of contamination and new restrictions hit Grand Paris Metropole, this Web Café is an opportunity to present the first lessons to be learnt from the responses and adaptation measures carried out over the last months.

This Web Café was put together based on two recent publications:

  • The Paris Projet #44 “Public Service Facilities 2030” published in March 2020, presents an overall picture of the range of public services and facilites on offer in Grand Paris, and their development. The study is based on exchanges with the agency’s partners, as well as the points of view of researchers and professionals who responded to a call for contributions, which enabled feedback on experiences to be shared and challenges to be illustrated through various ongoing or completed projects that put forward initiatives. These responses are organised under three main chapters: Optimising what exists already, Future Facilities and Services, Facilities as a Service.
  • The note “Facilities and Services in Times of Crisis” published in July 2020, which proposed a first analysis of initiatives taken during the health crisis and shows how facilities and public services adapted in response to the urgent situation. It also analyses how making use of multi-purpose and modular spaces, activating mobile “nomadic” facilities, flexible working hours, networking facilities and the support of citizen initiatives form so many ways of reinforcing the ability to adapt public services to the particular constraints linked to the crisis.

Presented by:

Émilie Moreau, Director of studies, urbanist
Corentin Ortais, Study Manager, urbanist
Martin Wolf, Study Manager, urbanist

Publication carried out by:
Émilie Moreau, Director of studies, urbanist
Corentin Ortais, Study Manager, urbanist
Jeanne Richon, Study Manager, urbanist
Martin Wolf, Study Manager, urbanist

Map making and statistical processing:
Marcelin Boudeau, GIS analyst
Morad Khaloua, Geomatician
Tristan Laithier, Study Manager, cartographer

With the assistance of: Céline Bertrand, Marielle Maya and Lise Moutier

and with contributions by: Isabelle Baraud-Serfaty, Maxime Boucher, Rémi Feredj, Clément Fourchy, Emmanuel Léger, Julia Moutiez, Michèle Raunet, Nicolas Rio, Sophie Rosso, Dimitri Szuter and William Yon

Resources

Documents to download

  • Webinar

    Presentation of the webconférence #7 : Public facilities and services: What can be learned from the crisis?

    Format : pdf, 39.21 MB
    Download
  • Note

    Public facilities and services in times of crisis - groundwork for the future

    Format : pdf, 6.17 MB
    Download
  • Paris projet

    2030 Public facilities and services

    Format : pdf, 47.15 MB
    Download
  • Provisional program of web conferences

    Format : pdf, 201.13 KB
    Download